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Booking Conditions:
Reservations for accommodation in London are accepted by the owners on the following terms:
- Prices for London self catering accommodation are subject to change. Price at date of booking will
stand.
- For bookings made more than 2 weeks before arrival date a deposit of 25% of agreed rental is due to secure the booking and should be sent with booking form. Submitting the booking form authorises us to charge your credit card.
- For bookings made less than 2 weeks before arrival date the total amount is due. The security deposit of 100GBP is due with the balance. This is retuned after the apartment is checked. Deductions will be made for breakages, damages and for any excessive cleaning.
- Deposits are non-refundable. Cancellation must be made in writing 2 weeks before arrival date. After that all balances are payable.
- Apartments are available from 3pm on day of arrival and must be vacated by 10am on the last day.
- Only members of your party as shown on the booking form may occupy the apartment
- The apartment is to be kept in good order and left clean and tidy on vacating. Any breakages should be reported immediately.
- All linen and towels are provided. Cots and highchairs are available at no extra cost, please order before arrival.
- Any complaint should be reported to the owners immediately.
- The owners and employees of Glenthurston shall not be liable to you or any member of your party for any loss or damage to your property or person, however caused.
- We reserve the right to refuse any booking for London short stay accommodation, and to cancel
in the unlikely event of the apartment becoming unavailable through
any event outside of our control, subject to a full refund of any monies
paid. Also the option to transfer to another apartment at no extra cost.
- In the event of any unresolved dispute between the parties it shall be referred to the jurisdiction of the English Courts only and shall be governed by English Law and interpretation.
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